Since New Year’s Day 2023, more than 5 million messages referencing ChatGPT have been sent across Reddit, Twitter and YouTube alone. The artificial intelligence chatbot has demonstrated how far AI has come in recent years, captivating consumers as much as C-suite executives.
The mainstream excitement over generative and other multi-purpose AI tools is more than just good PR. Rather, it’s indicative of a tectonic shift in how companies design software, how businesses invest in technology and how individual users devote their time and energy.
AI development was once a cost prohibitive, time intensive exercise that yielded very specific results. Going forward, the work of tech giants will make AI functionality widely accessible and applicable to a variety of industries, functions and needs.
For Sprout Social, this presents a massive opportunity to build solutions that help teams work smarter, unlock creativity and increase social media’s business impact exponentially. For our current and future customers, now is the time to start planning for adaptation—and empowering your teams with the tools they need to do it.
In the era of ubiquitous AI, investing in human development and ethical safeguards remains our most crucial endeavor to ensure that technology's progress is both marvelous for humanity as a whole yet equitable across different lives.
